Privacy Policy

We respect your privacy and process personal data under UK GDPR.

Data Controller

Neomz Ltd, 664 Washwood Heath Road, Birmingham, UK. Email: privacy@neomz.co.uk.

Data we collect

• Contact details you provide (name, email, phone), order details, delivery addresses.
• Payment results from Stripe (no full card numbers stored by us).
• Cookies/analytics if you consent.

Legal Basis

Contract (to fulfil orders), legitimate interests (fraud prevention/support), legal obligation (tax/VAT records).

Sharing

With payment processor (Stripe), couriers, accounting platforms, and as required by law.

Retention

Order data kept for 6 years for HMRC. Marketing emails only with consent and with opt‑out.

Your Rights

Access, rectification, erasure, restriction, portability, and objection. Contact us to exercise rights. You can complain to the ICO.